Exceptional Customer Support the Most Important Product

The question many online entrepreneurs agonize over is how to interact with and support customers – and it’s a quandary Mr. Rajan Shah of Backyard Bargain.com faces with personal action, sincerity, candor and proactivity. He reaches out – fast.  A couple of weeks ago, I was introduced to Backyard Bargain.com.  The owner, Mr. Shah, contacted me [...]